Terms and Conditions.

These terms and conditions will apply to anyone purchasing Wellness Workout online coaching services of an individual or multiple packages. Instructions by a client to commence online fitness coaching will constitute acceptance of these terms and conditions.

The client is asked to pay special attention to the provisions related to liability and cancellations – this does not affect your statutory rights.

 Application

  1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you).

  2. Wellness Workout, with email address mark@wellnessworkout.co.uk telephone number (07939027614) (the Supplier or us or we).

  3. These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions.

Interpretation

  1. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

  2. Contract means the legally-binding agreement between you and us for the supply of the Services;

  3. Delivery Location means the Supplier's premises or other location where the Services are to be supplied, as set out in the Order;

  4. Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order;

  5. Order means the Customer's order for the Services from the Supplier as set out overleaf;

  6. Services means the services, including any Goods, of the number and description set out in the Order.

Wellness Workout Obligations

  • At Wellness Workout, we will use our skills, education & experience to design a safe programme of exercise that will take into account the client’s personal goals, fitness levels alongside the likes and dislikes in relation to exercise and their personal fitness journey.

  • At Wellness Workout, we will provide the coaching, supervision, advice and support that the client may need to help them achieve their goals.

  • All client information will be kept strictly private and confidential. If we require further medical information from a practitioner, the client must provide such details.

The Clients Obligations

  • It is understood between the client and trainer that both must commit to the programme 100% in order to achieve results.

  • The client is required to check-in with their coach once a week on their own behalf & in their own accordance. Failure to comply may result in no check-in with their designated coach.

  • The client is required to give 100% accuracy in their statistics when reporting back to the trainer.

  • The client is required to follow the gym rules, failure to do so, Wellness Workout obligationsto the client may terminate immediately.

Online Coaching Terms & Conditions

1. Health Screening

  • All clients must complete a PAR-Q before commencing any exercise programme.

  • Wellness Workout may require a letter of ‘medical clearance’ from your GP where necessary. Please be aware that your GP may charge for providing this letter.

  • Wellness Workout cannot be held liable in any way for undeclared or unknown medical conditions.

2. Cancellation Policy

  • Upon purchase of a direct debit package, the client cannot cancel their direct debit instruction for a period of 3-months overall before cancellation notice can be placed.

  • Upon purchase of a direct debit package, 1-calendar months’ notice is required to effectively cancel the subscription to Wellness Workout.

  • Notice of less than 1-calendar month will result in full charge for the following monthly period.

  • All online coaching clients are required to pay the full price in the event of a holiday or other occasion. Under the Trainer discretion, alterations can be made if the Trainer is able to accommodate.

  • There is no cancellation policy on a 4, 8 or 12-Week Intervention package.

3. Lateness Policy

  • Late payments may result in the contract between the trainer and the client to be terminated with immediate notice.

  • If Wellness Workout is late in providing the following week’s programming when arranged previously, an additional week will be provided to the client at no extra cost.

4. Fee Charging Policy

  • Payment for direct debit subscriptions must be paid on the same day of each month.

  • Packages must be paid for in advance but consultations & check-ins do not have to be booked in advance.

  • All sums paid for e-books & guides are non-refundable.

 

4, 8 & 12 Week Package Policy

•All required sums MUST be paid in full even if the participant decides not to complete the course for whatever reason.

•All sums are non-refundable

Liability

This Liability section applies only to the extent permitted by law. For the avoidance of doubt, Wellness Workout does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Wellness Workout negligence or wilful default, or that of Wellness Workout employees, agents or subcontractors or (b) fraudulent misrepresentation. Wellness Workout does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services. Wellness Workout will do its best to correct errors and omissions as quickly as practicable after being notified of them.

Wellness Workout does not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit and/or loss from claims of third parties arising out of the use of the this website or services purchased from Wellness Workout  or any other damage howsoever caused. Wellness Workout will only be liable for direct loss up to a maximum total of the price of the service purchased in respect of any claim.

Miscellaneous

Wellness Workout may amend these terms and conditions from time to time. You are advised to read (and are responsible for reading) all the Terms and Conditions. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain. These terms and conditions are subject to the laws and exclusive jurisdiction of the United Kingdom of Great Britain and Northern Ireland.

Privacy

Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy which can be found the policy can be found on our website homepage.

For the purposes of these Terms and Conditions:

'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.

'GDPR' means the General Data Protection Regulation (EU) 2016/679.

'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you. Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

Before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;

We will only Process Personal Data for the purposes identified;

We will respect your rights in relation to your Personal Data; and

We will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can e-mail: enquiries@wellnessworkout.co.uk